Cookie Policy
Cookies are small files, which your web browser stores on your computer. They can help a website identify that you have visited before. This is useful to remember any settings you may have chosen on a particular website. Website owners also use cookies to see how many visits their site is getting, and which pages are most popular. The information stored is very unlikely to be anything personal or sensitive. The vast majority of ways in which cookies are used is to benefit your user experience, but the law acknowledges that users should be informed to make a choice. You may decide you feel uncomfortable knowing that websites are using even non-personal information to identify you. If this is the case, you can disable cookies in your browser for all websites.
If you wish to turn off cookies please see more information at the end of this Policy.
HOW WE USE INFORMATION
We will use the information held about you for the purposes for which it was provided to us as stated at the point of collection (or as is obvious from the context of collection), examples may include providing you with the brochure you have requested or considering your job application.
We may also process your personal data in order to record and monitor your use of our websites for internal purposes which may include analysis of usage, measurement of site performance and generation of reports.
We do not collect or compile personal data for dissemination or sale to outside parties for consumer marketing purposes or host mailings on behalf of third parties.
INFORMATION STORAGE AND RETENTION
The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site and any transmission is at your own risk. Once we have received your information it will be stored within the European Economic Area and strict procedures and security features will be used to try and prevent unauthorised access.
The personal data you submit to us will only be retained for as long as is required for the purposes for which it was collected or as required by law.
Where personal data is retained, we do not assume responsibility for verifying the on-going accuracy of the content of personal data. When practically possible if we are informed that personal data collected though our websites is no longer accurate, we will make appropriate corrections based on the updated information provided by the authorised visitor.
DISCLOSURE OF YOUR INFORMATION
We may disclose your personal data to any member of our group for use in accordance with this privacy policy.
We may disclose your personal data to third parties:
that are engaged by us to provide services to us, in which case we will require those parties to keep that information confidential and secure and to use it solely for the purpose of providing the specified services to us;
if we or substantially all of our assets are acquired by a third party, in which case personal data held by our site will be one of the transferred assets;
if we are under a duty to disclose or share your personal data in order to comply with a court order or other legal or regulatory requirement.
LINKS TO OTHER SITES
When using our websites, you will find links to third party websites, for example Twitter and LinkedIn for the purpose of social media interaction. Such third parties may require you to input personal data in order to use their services. Customers and users should be aware that we are not responsible for the actions, data policies or procedures related to or the content of such third-party websites. We recommend that you check the privacy and security policy and procedures of every other site you visit.
WHAT TO DO IF YOU DO NOT WISH TO RECEIVE MARKETING INFORMATION
You have the right to prevent marketing information being sent direct to you. If you prefer not to receive marketing information from us [or any other organisation to which we may disclose your personal data], you can opt out of further marketing by writing to us by mail or e-mail (see below contact details). Please note, however, that if you do opt out we [and/or they] will be unable to keep you informed of new information that may interest you.
CHANGES TO OUR PRIVACY POLICY
We reserve the right to change our privacy at any time. Accordingly, we recommend that you check this page periodically in order to review.
HOW TO CONTACT US
We welcome questions, comments and requests regarding this Privacy Policy which should be addressed to enquiries@lukemanelectrical.co.uk
GDPR
Please direct any GDPR queries to enquiries@lukemanelectrical.co.uk
I WANT TO TURN OFF COOKIES - PLEASE SHOW ME HOW I CAN DO THIS
Every browser works slightly differently. Below you'll find some links which should help you locate your cookies settings, to be able to turn them off. Please be aware that disabling cookies is likely to affect your user experience of sites you visit regularly.
Click the link below app
Google Chrome - http://support.google.com/chrome/bin/answer.py?hl=en&answer=95647
Mozilla Firefox - http://support.mozilla.org/en-US/kb/Enabling and disabling cookies
Apple Safari - https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac
Terms of Use
Please read these Terms of Use carefully before you start to use our websites. If you do not agree to the Terms, you must not use our sites. By accessing and using www.lukemanelectrical.co.uk you agree to be bound by these Terms of Use, our Privacy Policy and our Cookie Policy (together the “Terms”) which together govern such access and use.
The website at www.lukemanelectrical.co.uk is operated by the Lukeman Electrical Ltd ("we", “us”, or “our”).
CHANGES TO THESE TERMS OF USE
We may revise these Terms of Use at any time by amending this page.
Please check this page from time to time to take notice of any changes we have made. Any changes to these terms and conditions of use or any terms shown on the Site or any substitute hereof, apply as soon as they are shown. By continuing to use the Site after any changes are posted, you are indicating your acceptance of those changes.
CHANGES TO OUR WEBSITES
We may update our websites from time to time, and may change the content at any time. However, please note that any of the content on our site may be out of date at any given time, and we are under no obligation to update it.
We do not guarantee that our websites, or any content on them, will be free from errors or omissions.
ACCESSING OUR WEBSITES
We do not guarantee that our websites, or any content on them, will always be available or be uninterrupted. Access to our websites is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our websites without notice. We will not be liable to you, if for any reason, our websites are unavailable at any time or for any period.
You are responsible for making all arrangements necessary for you to have access to our websites.
You are also responsible for ensuring that all persons who access our websites through your internet connection are aware of the Terms of Use, and that they comply with them.
INTELLECTUAL PROPERTY RIGHTS
We are the owner or the licensee of all intellectual property rights in our websites, and in the material published on them. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
You may print off one copy, and may download extracts, of any page(s) from our websites for your personal use and you may draw the attention of others within your organisation to content posted on our websites.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
Our status (and that of any identified contributors) as the authors of content on our websites must always be acknowledged.
You must not use any part of the content on our websites for commercial purposes without obtaining a licence to do so from us or our licensors.
If you print off, copy or download any part of our websites in breach of these Terms of Use, your right to use our websites will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
Lukeman Electrical name and logo, and that of the company divisions names and logos, are UK registered trademarks of Lukeman Electrical Ltd. You may not use these trademarks without our prior written consent.
DISCLAIMER
The content on our websites is provided for general information only. Although we make reasonable efforts to update the information on our websites, we make no representations, warranties or guarantees, whether express or implied that the content on our site is accurate, complete or up-to-date.
LIMITATION OF OUR LIABILITY
To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our websites or any content on them, whether express or implied.
We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with: use of, or inability to use, our websites; or use of or reliance on any content displayed on our websites.
Nothing in the Terms of Use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.
LINKING TO AND FROM OUR WEBSITES
Our websites contain links to other Internet sites including, but not limited to, Twitter and LinkedIn. These websites will be subject to their own terms and conditions, particularly in relation to posting opinion, and you should refer to these if making such comments. We assume no responsibility for the content of websites linked on our site. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.
You may link to our websites, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our websites in any website that is not owned by you.
Our websites must not be framed on any other site.
We reserve the right to withdraw linking permission without notice.
VIRUSES
We cannot guarantee that our websites will be secure or free from bugs or viruses. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programmes, data or other proprietary material due to your use of our websites or to your downloading of any content on them, or on any website linked to them.
You are responsible for configuring your information technology, computer programmes and platform in order to access our websites. You should use your own virus protection software.
You must not misuse our websites by knowingly introducing viruses, Trojan horses, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our websites, the server on which our websites are stored or any server, computer or database connected to our websites. You must not attack our websites via a denial-of-service attack or a distributed denial-of service attack.
PRIVACY
Lukeman Electrical Ltd will comply with applicable UK Data Protection legislation from time to time in place in respect of any personal data collected by Lukeman Electrical ltd through the websites.
You must read our Privacy Policy which forms part of these Terms of Use and sets out the way in which your personal data is handled.
GOVERNING LAW
The Terms will be governed by, and construed in accordance with, the laws of England and each party hereby submits to the exclusive jurisdiction of the courts of England and Wales.
CONTACT US
You can email us with any questions, queries or complaints at enqiries@lukemanelectrical.co.uk
GDPR
Please direct any GDPR queries to karl@lukemanelectrical.co.uk
Privacy Notice
Lukeman Electrical Ltd collects and processes personal data relating to its clients, policyholders (for insurance repairs) and suppliers. Lukeman Electrical Ltd is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
WHAT INFORMATION DOES LUKEMAN ELECTRICAL LTD COLLECT?
Lukeman Electrical Ltd collects and processes a range of information about you. This includes:
your name, address and contact details, including email address and telephone number,
details of supplier’s bank account for paymentsvphotographs (which may include time lapse or CCTV) for recording the progress of a project, security, media releases or Pre-Qualification Questionnaire’s for tendering
Lukeman Electrical Ltd collects this information in a variety of ways. For example, data is collected through tender application forms, contracts, trade and accreditation application forms, from forms completed by you at the start of or during the project or from insurance companies and their representatives, from correspondence with you; or through interviews, meetings or other assessments.
WHY DOES LUKEMAN ELECTRICAL LTD PROCESS PERSONAL DATA?
Lukeman Electrical Ltd needs to process data to enter into a contract with you and to enable the work to be completed in line with our contract.
In some cases, Lukeman Electrical Ltd needs to process data to ensure that it is complying with its legal obligations. For example: HMRC, VAT and the construction industry scheme (CIS).
Where Lukeman Electrical Ltd relies on legitimate interests as a reason for processing data, it has considered whether or not those interests are overridden by the rights and freedoms of clients, policyholder (for insurance repairs) and suppliers and has concluded that they are not.
WHO HAS ACCESS TO DATA?
Your information will be shared internally, with staff if access to the data is necessary for performance of their roles. Your information will also be shared with our sub-contractors and suppliers if it necessary for them to perform their duties to undertake the work for you.
Lukeman Electrical Ltd will not transfer your data to countries outside the European Economic Area.
HOW DOES LUKEMAN ELECTRICAL LTD PROTECT DATA?
Lukeman Electrical Ltd takes the security of your data seriously. Lukeman Electrical Ltd has internal policies and controls in place to try to ensure that your data is not lost, accidentally destroyed, misused or disclosed, and is not accessed except by its employees in the performance of their duties.
Data is stored in a range of different places, including in paper files kept at head office and site offices, Sage Accounts and Eque 2, CCTV data is kept on hard drives and we use other IT systems (including Lukeman Electricals email system). All electronic files are password protected and are encrypted on our cloud-based server and only relevant employees have access to this.
In order to enable the company to run and maintain its IT systems efficiently, our third-party provider, Clear Networks Ltd, will also have access to company files. They have signed a data processing agreement in line with GDPR.
Where Lukeman Electrical Ltd engages third parties to process personal data on its behalf, they do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and organisational measures to ensure the security of data.
FOR HOW LONG DOES LUKEMAN ELECTRICAL LTD KEEP DATA?
Lukeman Electrical Ltd will hold your personal data throughout the project. Once the project has been completed the data will then be securely held for a period of 7 years for the purposes of defending ourselves should there be any legal action brought against the company and for any HMRC inspections or for contractual purposes.
YOUR RIGHTS
As a data subject, you have a number of rights. You can:
1) Access and obtain a copy of your data on request;
2) Require Lukeman Electrical Ltd to change incorrect or incomplete data;
3) Require Lukeman Electrical Ltd to delete or stop processing your data, for example where the data is no longer necessary for the purposes of processing;
4) Object to the processing of your data where Lukeman Electrical Ltd is relying on its legitimate interests as the legal ground for processing; and
5) Ask Lukeman Electrical Ltd to stop processing data for a period if data is inaccurate or there is a dispute about whether or not your interests override
Lukeman Electrical Ltd legitimate grounds for processing data.
If you would like to exercise any of these rights, please contact Karl Lukeman at karl@lukemanelectrical.co.uk
You can make a subject access request by completing Lukeman Electrical Ltd form which can be requested from karl@lukemanelectrical.co.uk
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.
We will respond to your subject access request within 21 days and, in any case, not more than one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.
If you believe that Lukeman Electrical Ltd has not complied with your data protection rights, you can complain to the Information Commissioner.